Please note that all items are reworked vintage or secondhand and are sold as is.

RETURN POLICY

Returns are only for store credit; refunds are not available. Requests must be made within 10 days of purchase or, for online orders, confirmed delivery. All returns must be unwashed, unworn, with tags attached.

HOW TO REQUEST A RETURN

• Please email ajlacouette@gmail.com to initiate your return. Once approved, please include your tracking number and mail your item to the address provided in the email.

EXCHANGE POLICY

I am only one person and keep a tight, project-by-project stock of inventory, so exchanges are subject to availability.

HOW TO EXCHANGE

• Email me at ajlacouette@gmail.com within 10 days of receiving the garment, provided the item is unworn, unwashed, undamaged, and has tags attached. I will reply with instructions from there.

• Since I'm just one person, I ask that you cover the shipping back to me for the return, but I will certainly cover the cost of shipping the next item back to you.

  • Please keep your tracking number as proof of shipment and send me the email in our email correspondence so I can track and confirm receipt.

    • Note: I am unable to issue store credit, exchanges, or replacements for packages that are lost or damaged on their way back to me.

SHIPPING & TRANSIT POLICY

Once your order is shipped, it's in the carrier's hands, and therefore, I am not responsible for any and all package issues, including those that are delayed, lost, stolen, misdelivered, or damaged during transit.

• If you're unable to find your package but the tracking number says it was delivered, please reach out to the shipping carrier directly to open a claim.